Store Policies
JK Naturals cares about our customers. That’s why we make what we sell by hand, in small batches,
using 100% natural ingredients selected and blended for the benefits they impart. Even the packaging is
handcrafted. This carries over to how we run our business. Our goal is simple: happy, repeat customers.
Read on for some of the ways we show our commitment to customers.

Guaranteed Customer Satisfaction
We guarantee everything we sell. If there is something that does not meet your expectations we will work
with you to make it right or will cheerfully refund your money.

Returns
We are happy to accept returns and exchanges of unused product. All we ask is that you pay return
shipping.

Order Confirmation
After receiving your completed order and payment information on our secure online ordering system we
will respond with an email confirmation and a purchase order number for your order. If there is anything
about your order that cannot be fulfilled within 48 hours, we will let you know in the email confirmation
and outline your choices.

Shipping
We use USPS shipping based on the rates to ship from our California location to you.

Questions?
We love ‘em!

Sensitive skin?
Wondering about how our products might affect you?
The benefits of certain ingredients we use?
Maybe you would like a special product custom made to your specifications or mix and match a unique
gift basket for that special someone?

Send us an email and ask away! Customercare@jknaturals.com

We have used everything we sell and so have our kids, spouses, friends and family. We love giving our
customers the information they need to make informed choices!